I am a Local Area Coordinator who works for Brotherhood of St Laurence NDIS.
I am a Local Area Coordinator and I have worked together with Roz to help implement our participant's NDIS plan. During this time, Roz has become a great support to myself and our participants. Roz has taken off the pressure and stress and has made it her mission, to understand their needs, whilst teaching them to navigate through the scheme. This is so important for new participants, to have someone who can understand and can connect them to services, which will help them achieve their goals. As a Local Area coordinator, it is important to have a great working relationship with each support coordinator and to have someone who is dedicated and willing to find the time to get to know participants and their families. Roz is lovely, caring and passionate about her job! It is evident through the feedback I receive, the input and the progress I see in our participant's life. Dedication and passion to help others is Key in this industry! Roz and her team at 'THEONLYSC' go above and beyond to help families and this makes a very big difference, to each persons experience with the NDIS.
I contacted Roz to organise my son’s NDIS plan review report. My son is having ASD and ADHD.
Roz explained me how to request for a better funding plan. She also linked me with the best therapy services closer to my house for ongoing support to improve my son’s daily living. Roz requested for more funding for specialised therapy in the new plan. She has adaptable communication skills and put extra effort to meet our needs. Roz is honest, reliable and easily available on her phone.
St Albans Vic
Roz provided me with resources and linkages as a support coordination for my brother with a psychosocial disability. Roz has a thorough understanding of specific mental health diagnosis and not only supported my brother but his support systems to strengthen my brother's independence. And access the best appropriate services for him presented as options so he had choice and control. Roz has always responded within a timely and prompt manner includeing in times of immediate crisis.
Roz provides an empathic and professional approach and explains everything thoroughly.
Springvale South VIC
My Support Coordinator is Really helpful and she is there for you when I have any problems and she’s there to assist any way she can like finding me a new support worker.
My support coordinator Helped me with my challenges like finding reliable support worker by providing many interviews and choices to pick the right ones for me must establish a great rapport with my support worker and providers.
With the help of my support coordinator, I have now been able to enrol in a Tafe course.
I’m happy with My support coordinator as she has helped me with my challenges. I have a hearing impairment and I have been treated with respect and heard in my time of need.
My experience with the only support coordination has been,
Professional, responsible, efficient, productive, and caring. The challenge that brought us to you was; the need for a Support Co-Ordinator for my brother Nick. My support coordinator helped us with communication and personal interaction after the Covid necessary lockdown and isolation. Our support coordinator is
Efficient, responsive, thoughtful, reliable with a friendly approach, and people-oriented