Expert coordination for people with complex needs, helping you navigate funding pathways and connect with the right services.
Learn More about Specialist Support Coordination
Empowering abilities, redefining possibilities
- 6 States Covered
- NDIS Registered Provider
People first, always
We take time to know you, understand what matters to you, and build genuine relationships grounded in trust, respect and your choices.
Specialist Expertise
Experienced, registered NDIS provider offering personalised support coordination and case management across NDIS, TAC and private referrals.
What matters to you?
We provide person-centred coordination and case management across Australia, respecting your goals, choices and preferred way of connecting, whether in person, online or by phone.
- NDIS Registered Provider
- Private and other referral pathways
The Only Participant Portal
Your Supports. Your Updates. Your Control.
No more wondering what’s happening behind the scenes.
We’ve developed a dedicated Support Coordination and Support Worker Portal that gives you greater visibility over your NDIS journey, with real-time access to information as your team updates it.
Explore Your Participant PortalFrom one secure place, you can:
- Track referrals, appointments and outstanding tasks.
- View support worker schedules and relevant shift updates.
- Follow your goals, progress and support arrangements.
- Stay connected with your team and see what happens next.
Less chasing. More transparency. Greater choice and control.
Your information stays accessible to you and those you authorise.
THE ONLY DIFFERENCE
Real People. Specialist Expertise. Genuine Connections.
With nearly a decade of experience, The Only Support Coordination brings together specialist coordination, professionals, and experienced expert highly qualified Support Workers.
We work with people across Australia.
Our approach is holistic and person-centred. From therapeutic support and psychosocial recovery to housing, forensic transitions, advocacy and community participation, we work alongside you, your family and chosen professionals.
When support falls through the gaps, we listen, reconnect services and follow through. We communicate openly, respect your choices and work towards meaningful, sustainable outcomes.
Your circumstances may be complex. Your voice should never get lost. Personalised support coordination and support work portal.
Inspire. Connect. Sustain.
About UsWhat we offer
We See the Whole Picture.
We specialise in complex circumstances where services have fallen short or needs remain unmet. Across NDIS, TAC and other referral pathways, we identify gaps, coordinate practical solutions and restore continuity, with you directing the way forward.
Dedicated coaching to support participants with psychosocial disabilities in building resilience and achieving recovery goals.
Learn More about Psychosocial Recovery CoachingWe assist you to find experienced support staff matched to your needs, goals and preferences, for daily living and community participation.
Learn More about Match the Right Support StaffPositive behaviour support strategies developed by qualified practitioners.
Learn More about Positive Behaviour SupportSupport to access and implement therapy recommendations from allied health professionals, maximising your therapy outcomes.
Learn More about Allied Health ServicesWho we assist
Every person brings their own experiences, strengths and goals. We work with people of all ages and diverse support needs, recognising each person’s individuality, preferences and right to make their own choices.
-
NDIS Participants
Learn moreWe support participants of all ages, with different presentations and primary diagnoses, assisting with implementation to build stability and a strong community of support.
For: participants of all ages -
Families & Carers
Learn moreYour family. Your voice. Your choices.
We navigate complex family dynamics, care arrangements and high-intensity needs, bringing the right people together while respecting your decisions.
For: parents, partners, carers & nominees -
Psychosocial & Complex Support
Learn moreWhen things get complicated, we stay focused on you.
From mental health and behaviour support to high-risk situations, we identify gaps, reconnect services and work with you to get things moving forward.
For: participants living with mental health conditions -
Children & Young People
Learn moreYour potential. Your path.
From early childhood to adulthood, we coordinate developmental supports, housing, supported independent living, employment and community participation around individual goals.
For: early years through to young adults
Testimonials
What Our Participants Say
"My Support Coordinator has been exceptional in helping me navigate my family member's recent ASD diagnosis, particularly as an older female located in a rural remote area in Tasmania, utilising Telehealth. Their empathy, clinical insight, and deep knowledge of the NDIS have been invaluable."
"They are good in putting up a team together for the family's support and most especially for our son. They have not given up on us despite our really bad situation and has helped us represent our case to NDIA to get the funding we need. Many thanks."
"The Only Support Coordination has helped me so much. I didn't have supports and didn't know what to do. They helped me break down my plan and guided me each step of the way. They have helped me get the right supports and immensely improved my quality of life."
"They just seem to have my back — they understand me and my needs and work with me, not against me. Every time I call I walk away relaxed, happy, and my anxiety relaxes. Not including how much I enjoy the laughs as though I'm talking to a professional bestie. I don't know what I'd do without them!"
"The Only Support Coordination have been fantastic to me. They are very knowledgeable and professional. They have explained NDIS to me properly. They take pride in what they do. I'm extremely happy with the services they have provided and I appreciate everything they have done for me and my family."
"I strongly recommend The Only Support Coordination for their excellent support services. Their team is knowledgeable, kind, and committed to empowering people with disabilities. They prioritise individualised care and go above and beyond to ensure my well-being and freedom."
Start my referral
Our team is here to help you navigate your options — no pressure, no jargon. We'll be in touch within 24 to 48 business hours.




