Terms of Use Policy

Effective Date: 15 September 2024

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Welcome to The Only Support Coordination.

 

These Terms of Use govern your use of our website and the services provided by The Only Support Coordination (referred to as "we," "us," or "our"). By accessing and using our services, you agree to comply with these terms. If you do not agree with these terms, please discontinue using our services.

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1. Definitions

• "Services": The support coordination services provided to individuals participating in the National Disability Insurance Scheme (NDIS).

• "You": Any individual who accesses and uses our website or services.

• "Website": Our official website located at www.theonlysc.com.au

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2. Acceptance of Terms

By using our services or website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree with these terms, you must not use our website or services.

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3. Scope of Services

The Only Support Coordination provides support coordination services under the NDIS. Our services are designed to help individuals manage and coordinate their NDIS plans, including connecting them with other service providers.

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4. Eligibility

To use our services, you must:

• Be a participant in the NDIS or authorised to act on behalf of a participant.

• Provide accurate and up-to-date information about your NDIS plan, needs, and personal circumstances.

• Agree to comply with the terms of your NDIS plan and any relevant legislation or policies.

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5. Use of the Website

When accessing our website, you agree to:

• Use the website only for lawful purposes.

• Not attempt to gain unauthorised access to any part of the website, our servers, or any other systems.

• Refrain from using any automated systems (e.g., bots or crawlers) to access the website.

• Not transmit or upload any material that contains viruses, malware, or harmful components.

We reserve the right to suspend or terminate your access to the website if we suspect any misuse or breach of these terms.

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6. Privacy and Data Collection

We take your privacy seriously and are committed to protecting your personal information. Any personal information you provide will be managed in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

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7. Intellectual Property

All content on our website, including text, graphics, logos, icons, images, and software, is the property of The Only Support Coordination or its licensors and is protected by Australian copyright laws. You may not reproduce, distribute, or modify any content without our express written permission.

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8. Limitation of Liability

While we strive to provide accurate and up-to-date information and services, we do not guarantee that our services will be error-free, uninterrupted, or free from inaccuracies. To the extent permitted by law, we exclude all liability for any loss or damage arising out of your use of our website or services, including but not limited to:

• Any indirect, consequential, or incidental damages.

• Loss of data or information.

• Any reliance placed on our services or website content.

In no event will our liability exceed the amount paid by you (if any) for our services.

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9. Third-Party Links and Services

Our website and services may contain links to third-party websites or services that are not operated or controlled by us. We do not endorse or take responsibility for the content, privacy practices, or actions of third-party websites or services. You access third-party links at your own risk.

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10. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, if you breach these Terms of Use or if we are required to do so by law.

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11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Australia. By using our services, you submit to the exclusive jurisdiction of the courts of Victoria, Australia, for the resolution of any disputes.

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12. Changes to Terms

We may update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting the updated terms on our website. We encourage you to review these terms regularly to stay informed of any updates.

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13. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

 

The Only Support Coordination

Email: connect@theonlysc.com.au

 

By using The Only Support Coordination’s services or website, you agree to these Terms of Use and acknowledge that you have read and understood them.